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VW Commercial Service Manager

Please Note: The application deadline for this job has now passed.


Do you have:

  • Previous commercial workshop experience?
  • Strong Leadership and Motivational Skills
  • A relevant formal qualification in Vehicle Repair (desirable)

Are you looking for a new challenge with a highly successful Commercial Vehicle Group where your contribution is recognised? A committed and experienced Service Technician ready for the next step in Aftersales Management?

If you can answer YES, then you may be the person we are looking for!

What Will You Be Doing?

As a Motus Commercials Service Manager, you will set the tone for the aftersales team and will support them in delivering an excellent service with a right first time attitude. Our VW Van Centre in Stoke is home to a busy workshop, and 7 well trained technicians, who you will be guiding through the day, offering support and advice. 

This role is crucial in supporting and driving forward the aftersales performance.

Your responsibilities will involve:

  • Provide positive customer experiences in all instances, leading by example to promote a customer focused team performance.
  • Managing customer retention and workshop efficiencies.
  • Ensuring the Service department achieves budget objectives by continually examining accounts, operating controls & composite figures.
  • Work with the Volkswagen Commercials brand, promoting and marketing the vehicles, remaining compliant with their standards

This role would Ideally suit a technician or Workshop Controller, who is experienced in all aspects of commercial vehicles and is ready for a managerial role. 

You will be key to ensuring that Motus Commercials gives the best aftersales experience in the area, with your drive, desire and ability to implement real changes. 

Who Are We Looking for?

The successful candidate will have: 

  • A proven track record in vehicle repair and servicing
  • The ability to lead and maintain strong relationships
  • A full valid UK driving license
  • A relevant formal qualification in Vehicle Repair (desirable)

Experience with VW is a distinct advantage. 

What’s In It For You?

When you join Motus Commercials, from Day 1 you'll have access to a comprehensive benefits package including:

  • 31 days holiday per year including Bank Holidays
  • Retail discounts saving £££'s at high street stores, on-line and in supermarkets
  • Team Member Auto-enrolment Pension Scheme with employer contribution
  • Family & Friends Discounted Car Scheme
  • Discounted Healthcare schemes

We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.

Who Are We?

Motus Commercials, formerly known as Imperial Commercials, is the largest independent commercial vehicle dealer group in the UK, with 30 locations, and the largest DAF trucks dealer group in the world, with the number of DAF/TRP sites totalling 29. We have 14 ATF sites that are able to carry out DVSA MOT’s on commercial vehicles.

Motus Commercials is Motus Group (UK) Ltd., itself part of Motus Holdings Limited, a diversified (non-manufacturing) South African company centred on the automotive sector and founded initially as a single car dealership in 1948. Today, it is a business listed on the Johannesburg Stock Exchange, turning over close to £4.5 billion and employing some 18,300 people across its operations in South Africa, the UK and Australia.

Motus Group (UK) Ltd. manages the automotive interests of Motus Holdings Limited in the United Kingdom. These include 119 vehicle franchise outlets at 72 locations: truck and van operations number 88 franchise outlets; passenger vehicles, 31 franchise outlets. The business additionally operates two specialist commercial vehicle body shops and has further interests in parts and service facilities and commercial vehicle equipment supply.

Motus Group (UK) Ltd. operates the UK’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.

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