Trainee DAF Service Advisor and Support Assistant
Are you thinking about building a career in a customer service sector?
Motus Commercials DAF Dealership in Scunthorpe are on the look out to recruit an aspiring Trainee. You will need to be a personable and confident individual, who is keen to learn a new trade in a fast-paced, friendly environment.
We offer a mix of front counter and telesales customer service duties looking after Commercial Vehicles.
If you have excellent organisational and communication skills, with a pro-active attitude, we would love to welcome you as part of our wonderful team at Motus Commercials in Scunthorpe who will be waiting to welcome you and become a support network behind your training and beyond.
You can also Text Apprentice to 66777 to apply for a vacancy at our Scunthorpe dealership.
What Will You Be Doing?
Your role with Motus Commercials DAF Dealership in Scunthorpe, will be diverse, fast paced, with no two days being the same.
As our Trainee Service Advisor & Support Assistant you will be supported by our training provider who will deliver your learning qualification, you will also be required to attend regular meetings with your assigned mentor.
You will also be a fully fledged member of our team, learning and building relationships with the Parts, Sales and Warranty Teams.
You will be learning and contributing every day to the aftersales function:
- Meeting & greeting customers both face to face and over the telephone.
- Achieving pre-defined targets for upselling various Aftersales products & services
- Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.
- Progressing of customer bookings from start to finish
- Multi tasking and working within a busy service desk environment
Who Are We Looking for?
Motus Commercials DAF Dealership based in Scunthorpe, have an amazing training opportunity to become a member of the team of experienced Commercial Service Advisors. All you will need is:
- An enthusiastic demeanour with excellent communication skills
- The can-do attitude and willingness to learn and succeed.
- A genuine interest in the Automotive industry
- Grade C / 4 or above in GCSE Maths and English is preferred.
What’s In It For You?
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
- Family & Friends Discounted Car Scheme.
- 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service.
- Team Member Auto-enrolment Pension Scheme with employer contribution.
- Onsite mental health first aiders.
- Discounted Healthcare scheme.
- Life Assurance.
- Being brilliant awards.
- Career progression opportunities.
- Internal engagement initiatives
- Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more.
We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our team through our People Partnership initiative.
Who Are We?
We have a network of 32 dealer locations across the United Kingdom including 4 body-shops and accident repair centres. We are the largest DAF Trucks dealer group in the UK and Europe, with 30 DAF franchise locations, 14 of which have ATF sites with the ability to carry out DVSA MOT’s on commercial vehicles, together with locations for our partnership with Renault Trucks, ISUZU Trucks and TRP Parts. Our LCV portfolio is ever expanding, with 19 dealer locations at present, offering sales and/or service opportunities for Volkswagen Commercial Vehicles, Ford Transit Commercial Vehicles, Fiat Professional, ISUZU Pick-up and Best Van Deals Used Commercial Vehicles.
Our manufacturer partners are: DAF Trucks, Isuzu Trucks, Renault Trucks, Volkswagen Commercial Vehicles, Ford, FIAT Professional and Isuzu Pick-Ups.
At Motus Commercials we understand our apprentices are a huge asset to our business. Our goals are to provide strong, consistent and thorough training opportunities with long term career prospects, to secure the next generation of automotive industry experts.
We employ over 1400 employees nationwide. As a business our vision is to be industry leaders, in the sale, service and maintenance of DAF Trucks; delivering high-quality customer service to our clients who have enabled DAF Trucks to become the market leading HGV manufacturer in the UK for the last 25 years. In addition, we strive to provide notable training and development in order to encourage and support vibrant young people into the automotive trade. Our local and national award winning apprenticeship programmes offer industry leading training supported by experts through our training providers and partner colleges, a practical learning experience in one of our 30+ dealerships, ongoing mentoring & personal support and ongoing encouragement from the whole business to help our young people reach their potential within their apprenticeship journey and beyond. Training continues for all our employees, with personal aspirations supported with life-long learning opportunities through our Motus People Partnership - It’s no wonder we are one of the UK Top 100 Apprentice Employers, Winner of the 2020 National Apprenticeship Awards ‘East Midlands Large Employer of the Year’ and current holders of the Princess Royal Training Award for our exceptional commitment to training.
Our apprenticeship and traineeship opportunities cover a wide range departments from HGV and LCV Technicians & Parts Advisors, to Service Advisors to Sales People, Administrators to Accountants, there’s something for everyone at Motus Commercials!