Apprentice Aftersales Advisor
We are on the look out for an aspiring, personable and confident individual who is keen to learn a new trade in a fast-paced, friendly environment. Mixing front counter and telesales, with excellent organisational and communication skills, a pro-active attitude and a wonderful team support network behind you, you're sure to do well with Motus Commercials.
What Will You Be Doing?
Your apprenticeship with Motus Commercials, will be diverse, fast paced, with no two days being the same. As well as having regular meetings with your Apprenticeship provider and completing your course work, you will also be a fully fledged member of our team, learning and building relationships with the Parts, Service and Warranty Teams.
You will be learning and contributing every day to the aftersales function:
- Meeting & greeting customers both face to face and over the telephone.
- Achieving pre-defined targets for upselling various Aftersales products & services
- Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.
Who Are We Looking for?
This amazing opportunity has become available at Motus Commercials York, where a team of experienced Commercial Service and Parts Advisors are waiting for you to join them. All you will need is:
- An enthusiastic demeanour with excellent communication skills
- The can-do attitude and willingness to learn and succeed.
- A genuine interest in the Automotive industry
- Grade C / 4 or above in GCSE Maths and English is preferred.
Please note, candidates will be required to take part in a 5 minute telephone interview, so we can get to know more about you.
What’s In It For You?
When you join Motus Commercials, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year including Bank Holidays
- Retail discounts saving £££'s at high street stores, on-line and in supermarkets
- Team Member Auto-enrolment Pension Scheme with employer contribution
- Family & Friends Discounted Car Scheme
- Discounted Healthcare schemes
We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.
Who Are We?
With a network of 30 Dealer Locations across the United Kingdom we are also the largest DAF Trucks Dealer Group in the UK & Europe with 27 DAF Trucks/TRP Locations. We have 14 ATF sites, able to carry out DVSA MOT’s on Commercial Vehicles.
Our Manufacturer partners are: DAF TRUCKS, ISUZU TRUCKS, MAN TRUCKS, RENAULT TRUCKS, IVECO, VOLKSWAGEN COMMERCIAL VEHICLES, FORD, FIAT PROFESSIONAL, ISUZU PICK-UPS and LDV VANS.
We are committed to supporting HGV and LCV operators to the highest standards, maximising vehicle uptime. We offer a wide range of Service and Parts solutions to suit the varying needs of both individual vehicle users and Fleet operators. Our intention is to provide vehicle and aftersales packages on an efficient, value for money basis.
Many of our locations offer extended hours providing flexibility and optimising vehicle availability. We are committed to continuous technical training for both sales and technical colleagues including a substantial Apprenticeship Programme which currently has over 60 apprentices in training.
Motus Commercials is a subsidiary of Motus Holdings (UK) Ltd., itself part of Motus Holdings Limited, a diversified (non-manufacturing) South African company centred on the automotive sector and founded initially as a single car dealership in 1948. Today, it is a business listed on the Johannesburg Stock Exchange, turning over close to £4.5 billion and employing some 18,300 people across its operations in South Africa, the UK and Australia.
Motus Holdings (UK) Ltd. manages the automotive interests of Motus Holdings Limited in the United Kingdom. These include 112 vehicle franchise outlets at 68 locations: truck and van operations number 84 franchise outlets; passenger vehicles, 28 franchise outlets. The business additionally operates two specialist commercial vehicle body shops and has further interests in parts and service facilities and commercial vehicle equipment supply.
Motus Holdings (UK) Ltd. operates the UK’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.